Haas Terminal Services
Welcome to Haas Terminal Services. Haas Terminal Servers provide access to instructional
and research software for Faculty, Students and Staff. Users should familiarize
themselves with the information below before continuing.
Remote Desktop Connection Software
We recommend the Remote Desktop Connection software that is provided with Windows Operating Systems for connecting to the Haas Terminal Servers. Haas Terminal
servers are actually several servers clustered together, and this client works better
at connecting you to the correct server in the cluster to rejoin a disconnected
session. In most cases, it can even do this if connecting from different locations
and different computers. Although, we strongly recommend logging out of the terminal
servers to avoid other problems, this software can help you reconnect to your session
if this doesn't occur for some reason. There is never any guarantee that you can
be reconnected to your disconnected session due to timeout limitations, server maintenance,
and server load, but in most cases you can reconnect if you use this method. You
can also customize your options in the client to change your display and network
Requirements to access Terminal Services
- Log in to the Cisco VPN with your Calnet ID and passphrase. See instructions here for installing and configuring the Cisco VPN.
- Open Remote Desktop Connection Software (All Programs>>Accessories>>Remote
- In the Computer field in the Remote Desktop Connection window, type
- Click the Show Options button.
- Select Local Resources.
- Under the Local Devices and Resources section, check the boxes next to "Printers" and "Clipboard"
- Click the Connect button.
Terminal Services Procedures
Logging On and Off Terminal Servers
- Software: The Remote Desktop Connection client software provided
in Windows 7 or Windows 8
- Software: The campus Cisco VPN. Please see the instructions located here for information on obtaining, installing, and setting up the Cisco VPN.
- Operating System Requirements: Many operating systems can be used
to connect to the Haas Terminal Services, but Haas Computing Services only provides
support for Windows 7 and 8 Professional or Enterprise editon clients.
- Connection Speed: Terminal Services can run on a dial-up, dsl,
or cable connection though you will experience better performance on dsl or cable
than on dial-up.
Use your Haas username and password to login to Terminal Services. Please make sure
that the logon drop down field is set to Haas.
Please be sure to press CTRL-ALT-END
or click the logoff button on the desktop to
end your session. Just closing your browser will leave your session open, causing
Storing Personal Files
Store all Personal Files on your network drives (i.e. H:) or on your local machine
drives. Files stored on the local Terminal Server drives will be deleted.
Transferring Data Between Your Local Machine and the Terminal
With the recent upgrade to Windows Server 2008, you can now access your local drives
in your terminal session.
Printing to your Local Printer
- When you first click the connect button, make sure the check box next to Connect
your local disk drives to the remote computer is checked.
- If you open Computer in the terminal session all your local drives will be listed
under Other. Use the drive as you would any other drive.
Terminal Services uses printer redirects. In doing so, you can open a terminal session
and print to your locally installed printers at home or the office.
Connection Tips and Tricks (Hot Keys)
Terminal Services Keyboard Shortcuts
Displays the active application's Control menu.
Opens the Windows Start menu within the client session.
Cycles (from right to left) through the current taskbar programs.
Cycles (from left to right) through the current taskbar programs.
Toggles the client session between windowed and full-screen modes.
Opens the Windows Security dialog box, similar to pressing Ctrl+Alt+Del on the
local workstation's keyboard.
Cycles through the current taskbar programs in the order in which the user started
Copies a snapshot of the entire client-session desktop area to the clipboard, similar
to pressing Print Screen on the local workstation's keyboard.
Copies a snapshot of the active client window to the clipboard, similar to pressing
Alt+Print Screen on the local workstation's keyboard.
There are occasionally a few users that get dropped from the terminal servers. In
almost all cases this is due to the quality of the connection from the client's
ISP. Poor connections are often caused by dropped packets or network congestion
at the client's ISP. Enterprise Computing & Service Managemetn cannot resolve issues with quality
of the connection from the client's ISP. If you repeatedly have dropped connections
please try connecting at different times, switch your ISP or upgrade to broadband.
Your client will try to reconnect automatically to the terminal servers. When you
see the red x in the upper right hand portion of the screen, that indicates you
have lost the connection and it is trying to reconnect.
last updated 3/14/14, pazmc