Computing Services

Haas Terminal Services

Welcome to Haas Terminal Services. Haas Terminal Servers provide access to instructional and research software for Faculty, Students and Staff. Users should familiarize themselves with the information below before continuing.

Remote Desktop Connection Software

We recommend the Remote Desktop Connection software that is provided with Windows Operating Systems for connecting to the Haas Terminal Servers. Haas Terminal servers are actually several servers clustered together, and this client works better at connecting you to the correct server in the cluster to rejoin a disconnected session. In most cases, it can even do this if connecting from different locations and different computers. Although, we strongly recommend logging out of the terminal servers to avoid other problems, this software can help you reconnect to your session if this doesn't occur for some reason. There is never any guarantee that you can be reconnected to your disconnected session due to timeout limitations, server maintenance, and server load, but in most cases you can reconnect if you use this method. You can also customize your options in the client to change your display and network settings.
  1. Log in to the Cisco VPN with your Calnet ID and passphrase. See instructions here for installing and configuring the Cisco VPN.
  2. Open Remote Desktop Connection Software (All Programs>>Accessories>>Remote Desktop Connection.)
  3. In the Computer field in the Remote Desktop Connection window, type
  4. Click the Show Options button.
  5. Select Local Resources.
  6. Under the Local Devices and Resources section, check the boxes next to "Printers" and "Clipboard"
  7. Click the Connect button.
Requirements to access Terminal Services
  1. Software: The Remote Desktop Connection client software provided in Windows 7 or Windows 8
  2. Software: The campus Cisco VPN. Please see the instructions located here for information on obtaining, installing, and setting up the Cisco VPN.
  3. Operating System Requirements: Many operating systems can be used to connect to the Haas Terminal Services, but Haas Computing Services only provides support for Windows 7 and 8 Professional or Enterprise editon clients.
  4. Connection Speed: Terminal Services can run on a dial-up, dsl, or cable connection though you will experience better performance on dsl or cable than on dial-up.
Terminal Services Procedures

Logging On and Off Terminal Servers
Use your Haas username and password to login to Terminal Services. Please make sure that the logon drop down field is set to Haas.

Please be sure to press CTRL-ALT-END or click the logoff button on the desktop to end your session. Just closing your browser will leave your session open, causing problems later.

Storing Personal Files
Store all Personal Files on your network drives (i.e. H:) or on your local machine drives. Files stored on the local Terminal Server drives will be deleted.

Transferring Data Between Your Local Machine and the Terminal Servers
With the recent upgrade to Windows Server 2008, you can now access your local drives in your terminal session.
  1. When you first click the connect button, make sure the check box next to Connect your local disk drives to the remote computer is checked.
  2. If you open Computer in the terminal session all your local drives will be listed under Other. Use the drive as you would any other drive.

Printing to your Local Printer
Terminal Services uses printer redirects. In doing so, you can open a terminal session and print to your locally installed printers at home or the office.

Connection Tips and Tricks (Hot Keys)

Terminal Services Keyboard Shortcuts
Keyboard Shortcut Function
Alt+Del Displays the active application's Control menu.
Alt+Home Opens the Windows Start menu within the client session.
Alt+Page Down Cycles (from right to left) through the current taskbar programs.
Alt+Page Up Cycles (from left to right) through the current taskbar programs.
Ctrl+Alt+Break Toggles the client session between windowed and full-screen modes.
Ctrl+Alt+End Opens the Windows Security dialog box, similar to pressing Ctrl+Alt+Del on the local workstation's keyboard.
Ctrl+Alt+Ins Cycles through the current taskbar programs in the order in which the user started them.
Ctrl+Alt+Plus (+) Copies a snapshot of the entire client-session desktop area to the clipboard, similar to pressing Print Screen on the local workstation's keyboard.
Ctrl+Alt+Minus (-) Copies a snapshot of the active client window to the clipboard, similar to pressing Alt+Print Screen on the local workstation's keyboard.

Connection Problems

There are occasionally a few users that get dropped from the terminal servers. In almost all cases this is due to the quality of the connection from the client's ISP. Poor connections are often caused by dropped packets or network congestion at the client's ISP. Enterprise Computing & Service Managemetn cannot resolve issues with quality of the connection from the client's ISP. If you repeatedly have dropped connections please try connecting at different times, switch your ISP or upgrade to broadband.

Your client will try to reconnect automatically to the terminal servers. When you see the red x in the upper right hand portion of the screen, that indicates you have lost the connection and it is trying to reconnect.



last updated 3/14/14, pazmc